Home User Solutions
In this section you will find details of Jaycom's services for home network support, Home PC repair and maintenance and Virus removal.
Learn more
Latest News
Teeshirt Warehouse is now online, stocking the very best in Drunknmunky clothing at incredible prices, Teeshirt Warehouse also stock a full range of accessories from the Ed Hardy range.
Simply PA virtual PA services and business support with over 15 years experience in administration and customer service.
Network Support
Network support is all about providing a service for the software which runs the computer network. This can mean providing software engineers response either onsite or remotely for user issues, email and server issues, problems with data back-up. At Jaycom we can also offer a fixed timed response for emergency support for all our Corporate, Small Medium Businesses and Schools.
A typical example of our Network Support package: - Two hour telephone response, guaranteed callback within two hours to ascertain the problem. - If Jaycom can login remotely to fix the problem, we will do so. - If Jaycom can not fix the issue remotely then an engineer may have to respond onsite within six hours to the problem. Please see our Service Level Agreement for further information.
Hardware Maintenance
Hardware repair and replacing. We provide onsite engineers with a fixed response time of 2, 4 or 8 hours. Our engineers are Microsoft qualified amongst many other manufacturer accreditations i.e. HP, Dell, IBM etc. All our engineers are Police checked and have constant ongoing training for technical and customer liaison. Please refer to our Service Level Agreement for more information or contact our Technical Support Team.
Hardware Sales
We have sold a vast arrey of hardware including servers, Pc's, printers and other peripheral equipment plus switches and routers etc. We are able to supply from a vast range of manufacturers. Upon request we can also arrange an emergency replacement equipment to ensure business continuity.
Cabling
Jaycom can provide all cabling infrastructure for a single user office to a multi storey office block. We not only add Data Network points but can design a network infrastructure for thousand's of users within one environment.
Cabling work can be carried out after office hours, at night or weekends to keep downtime of the network to a minimum.